What is VRT On-Demand?
VRT On-Demand allows people to get to more places by booking a ride through the VRT Booking mobile app or website, or by calling VRT Customer Service. Riders are picked up near their location and dropped off near their destination. VRT On-Demand offers many more places to go at the cost of a bus fare — works like a taxi, runs like a bus!
Points of Interest
Caldwell
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- Caldwell Public Library
- Caldwell High School
- Caldwell YMCA
- ID Dept. of Labor
- ID Dept. of Health & Welfare
- The College of Idaho
- Vallivue High School
- West Valley Medical Center
- College of Western Idaho
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Nampa
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- CWI
- St. Luke’s
- Saint Alphonsus
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VRT On-Demand + Lyft
VRT On-Demand is a shared ride service that uses a booking system to identify similar trips and group them together. VRT has updated VRT On-Demand to include a Lyft option to make trips more efficient, allowing the use of a combination of smaller microtransit vehicles and Lyft to provide a more comprehensive service. Whether a VRT On-Demand trip uses microtransit or Lyft will be determined during the booking process. Riders taking trips that don’t fit into a shared ride may be offered a Lyft trip for a small surcharge, costing $2 instead of the standard $1.50 fare. Accepting the Lyft option is not required.
Lyft will assess a $5 late cancelations and no-show fee
Book Your Ride
VRT offers three convenient ways to book your VRT On-Demand ride.
VRT Booking App
Step 1: Download the “VRT Booking” app through your app store. Follow the set-up instructions.
Step 2: Enter your pickup address and tap “Set Pickup.”
Step 3: Enter your destination address and tap “Set Dropoff.”
Step 4: Choose your ride option and tap “Book.”
Step 5: Meet your ride at the location indicated in the app.
Información en español disponible por internet, en la aplicación y por teléfono.
Call
If you need help booking your ride, give Customer Service a call.
